Privacy Policy

Privacy Notice
Effective Date:  June 15, 2018

Freestyle Adventure Travel is committed to our client’s privacy and security and to taking steps designed to secure your personal and financial information.

This privacy notice discloses the privacy practices for Freestyle Adventure Travel and our website; http://www.freestyleadventuretravel.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

What We Collect

When helping you make adventure travel plans, we may ask you for some of the following information:

  • contact information (for example your email address)
  • your name
  • your needs and requirements for your trip

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. 

How We Use Your Information 

We will use your information to respond to you, regarding travel to the polar regions. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your booking.

Unless you ask us not to, we may contact you via e-mail in the future to tell you about specials, new products or services, or changes to this privacy policy. 

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data

Sign Up

In order to book a trip or receive our e-mails, a user must first complete the sign up form. During sign up, a user is required to give name, contact information & areas of travel interest. This information is used to contact you about the trips on our site in which you have expressed interest.

Booking a Trip 

We partner with voyage operators who provide the expedition cruises. When the user books a voyage, we will share names and other contact information that is necessary for the operators to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Cookies 

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Links 

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys

From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information and demographic information (such as nationality and age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Google Analytics

We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Your California Privacy Rights

California Civil Code Section 1798.83 permits our customers that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to info@freestyleadventuretravel.com

Users from the European Union

This section of the Privacy Policy applies only if you use our Services covered by this Privacy Policy from a country that is a Member State of the European Union, and it supplements the information in this Privacy Policy.

We process Personal Data for the purposes set out in this Privacy Policy, as described above. Our legal basis to process personal data includes processing that is: necessary for the performance of any booking between you and us; necessary to comply with legal requirements; necessary for our legitimate interests (for example, to manage our relationship with you and to improve the Site and our Services); and based on consent by our customers (for example, to communicate with you about voyages), which may subsequently be withdrawn at any time (by emailing info@freestyleadventuretravel.com) without affecting the lawfulness of processing based on consent before its withdrawal. In some instances, you may be required to provide us with Personal Data for processing as described above, in order for us to be able to provide you all of our services, and for you to use all the features of our website. You may lodge a complaint with a supervisory authority if you consider that our processing of your Personal Data infringes applicable law.

Copy of Personal Information: You may request a copy of your personal information from us and you can also ask us to correct any inaccuracies in your personal information. You may also have the right to object, erase, or restrict our processing of your information. To exercise any of these rights, please contact us at info@freestyleadventuretravel.com. If you make any of the above requests, we will do this as soon as is reasonably possible under the circumstances of the request(s).

Notification of Changes

Our privacy policy may be updating intermittently. You should check this page occasionally to ensure you are ok with any changes. This policy is effective from June 15, 2018.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +54 9 2901 609792 or via email at sarah@freestyleadventuretravel.com

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